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TAC Engineer
Key Accounts Department, Karachi
Apply By Aug 10, 2022
Job Description (total positions: 1, posted on: Aug 3, 2022)

Job Responsibilities

  • Assess nature of queries and provide technical support to corporate clients.
  • Maintain and ensure cordial services for the clients.
  • Ensure resolution of complaints within given and committed time.
  • Help troubleshoot Network Access Layer issues related to CPE installed at customers end (router, switches, etc.).
  • Respond to queries with regards to internet access technologies (i.e. DSL, VSAT Fiber, WiMAX, GPON and RF).
  • Initiate ticket for incident resolution in system and communicate to all stakeholders.
  • Good understanding of OSI Layer, TCP/IP, switching & routing.
  • Knowledge and experience with Linux & VM.
  • Network security exposure (basic level).
  • NOTE - Role requires rotation on 8 hours shift roster.

Required Skills

Linux & VM, Switching & Routing, TCP, IP, OSI Layer,

Recruitment / Employment Firms
Job Type
Full Time/Permanent ( First Shift (Day) )
Minimum Education
Degree Title
Bachelors in telecommunications, electronics, networking or computer science.
Career Level
Experienced Professional
Required Experience
1 Year - 2 Years(1-2 experience in OSI Layer, TCP/IP, switching & routing and CCNA certified will be preferred. NOTE- Rotation on 8 hours shift roster.)
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