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Product Support Manager / Trainer
IT Department, Lahore
Apply By Nov 6, 2021
Job Description (total positions: 1, posted on: Oct 6, 2021)

Re/Max Global is an American Canadian Real Estate Company who is operating in more than 115 countries and now they are expanding their business in Pakistan as Re/Max Pakistan. They are looking for Product Support Manager / Trainer who will be main contact person across Pakistan to gather and provide training whenever needed, and to work with organization to help them improve their processes and systems. He will conduct research and analysis in order to come up with solutions to business problems and help to introduce these systems to businesses and their clients You will work closely with your business counterparts to identify product (website) solutions in business functional areas. He is responsible to provide training to the employees any new comer and the end user, for this he has to take training for any change occur in business systems so he should be very keen to learn and develop new skills. Establishing and maintaining strong relationships with the global teams and with end user. Identify and generate ideas and concepts, ensuring a culture of learning and innovation, as well a learning culture within the secretariat and the network. He will effectively plan & execute website content strategy

  • Identify and resolve product issues
  • Gather data and analyze business and user needs
  • Will work as a Liaison between the client and the solution provider
  • Analyze complex business problems and determine solution
  • Gather data and analyze business and user needs
  •  Determine requirements and deliver data-driven recommendations and reports to end user
  • Will take and provide training for the implementation and support of business information systems
  • Work closely with managers and end users to determine best solution
  • Consult with other trainers, managers, and leadership of the company

Required Skills

Strong Communications Skills, Verbal and Written Communication Skills, Organisational Skills, Customer Services,

Industry
Information Technology
Category
Product Development
Job Type
Full Time/Permanent ( First Shift (Day) )
Gender
No Preference
Minimum Education
Bachelors
Career Level
Experienced Professional
Minimum Experience
5 Years
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